Advanced Customer Support
3R’s of Customer Support
To make customers leave with a delightful service experience after every support interaction, Enstore follows a ‘3R rule’. Respect, Responsibility, and Resolution.
Know Your Product
Our customer support team knows about your product which makes them better at servicing it. Training is a key part of our customer support operations.
Technical issues are inevitable. Even the most thorough usability testing can’t replace the need for good technical support. At Enstore, we recruit and train our team to help customers 24/7 and turn at-risk users into lifelong, satisfied customers.